No products in the cart.
No products in the cart.
FAQ
Warranty & Safety
You can find us at https://smurfszone.com/
No, only you have access to the recovery details. Our levelers only have the login and password, which are changed at level 30 to ensure the security and privacy of your data.
No, each of our accounts comes with an unverified email. This ensures that the account is ready for you to use immediately without the need for any prior email verification steps.
Our accounts come with a lifetime warranty, ensuring you receive long-term support and security. If you encounter any issues, we are here to help.
We do not mention the account username because changing it can void the warranty. If you modify the username, we will not be able to verify that the account is the same one we provided. For this reason, we recommend that you do not change the account username to ensure the warranty remains valid.
Our accounts include both bot-leveled and manual-leveled accounts. The main differences are the price and the ban rate. Bot-leveled accounts are generally cheaper but may have a higher risk of bans, while manual-leveled accounts usually cost more but have a lower ban rate and provide a more natural leveling process.
If you haven't received the confirmation email, first check your spam folder as the message may have ended up there. If you still can't find it, contact our support team for assistance with your purchase details.
I want to buy an account but don’t have dollars. What should I do?
Don't worry! You can make the payment in any currency, and our platform will convert it to dollars for you. Please note that SMURFSZONE is not responsible for transactions with other members of the Discord community who are not part of our official staff.
If the account details you received are not working, please double-check that you are entering them correctly. If you continue to have issues, contact our support team. We securely store all account data, so unauthorized access or data errors are highly unlikely.
It's quite simple:
If your account gets banned (and you haven't done anything wrong such as hacking, abusing voice/chat, etc.), we will provide you with a new account as long as we are in business.
This is our guarantee that you will receive compensation if there is any issue with our product.
If this happens, please contact us!
No, they are not. The accounts are not hacked. They are created and leveled by a special team within our company. Once the account reaches level 30, the password is changed so that only the customer has access to it. That's why you can change the email, username, and password of the account. When purchased, it is yours and only yours.
Account
Go to https://www.leagueoflegends.com.
Log in to your account with your username and password.
Go to Settings.
Navigate to Personal Information.
Enter a new email address and click Save and Verify.
Check your email and follow the verification link to confirm.
Go to update-account.riotgames.com.
Log in to your account.
Click on Change Username.
Enter a new username and click the arrow.
Confirm the change by clicking Yes.
You will receive your account credentials immediately on the "My Account" page after completing the payment. Additionally, the credentials will be sent to your email for your convenience.
Yes, you can change the summoner's name, password, and email on the account. We recommend doing so to enhance security. Additionally, for added protection, consider using a unique email address for each account.
Return and Refund Policy
- Naccurate Account Details: If the smurf account you purchased does not include the features or content as described at the time of purchase, you are eligible for a full refund.
- Account Issues: If the smurf account has any problems that prevent you from using it as intended, you may request a refund.
- To complete your return, we require a receipt or proof of purchase.
- To request a refund, please contact our customer support team at [email protected] within 7 days of your purchase.
- Provide your order number and a detailed description of the issue.
- Our team will review your request and respond within 3 business days.
- Once your refund request is approved, the refund will be processed within 5-7 business days.
- The refund will be issued to the original payment method used for the purchase.
- Refunds are only available for accounts that have not been tampered with or modified by the customer.
- We reserve the right to deny a refund request if the account issues are due to user error or actions beyond our control.
If you have any questions about our return and refund policy, please don’t hesitate to contact us at [email protected]. We are committed to ensuring your satisfaction with our products and services.
Thank you for choosing Smurfs Zone!
Contact & Information
You can do this either through our chat bubble on our website or by sending us an email at [email protected]
We provide tailormade and professional customer support when we are available. We are based in North America so the difference between the time zones may prolong our ability to answear you directly.
Please be patient, we will help you!
