At Smurfs Zone, we aim to provide high-quality League of Legends smurf accounts that meet your expectations. However, if you encounter any issues with your purchase, we are here to assist you.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Eligibility for Refunds:
- Naccurate Account Details: If the smurf account you purchased does not include the features or content as described at the time of purchase, you are eligible for a full refund.
- Account Issues: If the smurf account has any problems that prevent you from using it as intended, you may request a refund.
- To complete your return, we require a receipt or proof of purchase.
Requesting a Refund:
- To request a refund, please contact our customer support team at contacts@smurfszone.com within 7 days of your purchase.
- Provide your order number and a detailed description of the issue.
- Our team will review your request and respond within 3 business days.
Processing Refunds:
- Once your refund request is approved, the refund will be processed within 5-7 business days.
- The refund will be issued to the original payment method used for the purchase.
Important Notes:
- Refunds are only available for accounts that have not been tampered with or modified by the customer.
- We reserve the right to deny a refund request if the account issues are due to user error or actions beyond our control.
If you have any questions about our return and refund policy, please don’t hesitate to contact us at contacts@smurfszone.com. We are committed to ensuring your satisfaction with our products and services.
Thank you for choosing Smurfs Zone!